> Funding: £4,000
The Administration Assistant Level 2 apprenticeship equips learners with the knowledge, skills and behaviours required to provide effective administrative support within a range of organisational settings. The programme develops confidence in carrying out routine business activities, maintaining accurate records and supporting the smooth running of day-to-day operations.
Learners explore key aspects of administration, including communication, document production, information management, digital systems and organisational procedures. The programme emphasises practical application, enabling learners to apply their learning directly within the workplace. Through structured activities and workplace tasks, learners build confidence in managing administrative responsibilities, prioritising their workload, supporting colleagues and maintaining professional standards in their role.
Delivery combines practical work-based learning with structured one-to-one support, ensuring learners develop both a sound understanding of administrative principles and the ability to apply them effectively in real-world environments. Reflective practice and personalised guidance reinforce professional behaviours, organisational skills and a commitment to continuous improvement. By completion, learners can confidently contribute to business operations through the delivery of efficient, accurate and reliable administrative support. The qualification is well suited to individuals beginning their career in administration or existing employees seeking formal recognition and structured professional development
Employers benefit from competent Administration Assistants who support the smooth running of day-to-day business operations, improve efficiency and contribute to effective administrative service delivery.
Employers benefit from staff who:
This course provides:
Employers typically see:
The programme supports:
Designed for individuals undertaking administrative responsibilities or those beginning a career in business support, helping them develop the skills and confidence required to contribute effectively within the workplace.
Learning aligns with the national occupational standard for Administration Assistants, enabling organisations to strengthen administrative capability, improve operational efficiency and develop confident individuals who provide effective business support across a variety of workplace settings.
This course is ideal for:
Typical Job Roles Include:
This course is suitable for employers operating in:
Throughout the programme, learners are supported to:
This ensures apprentices approach the End Point Assessment with confidence and clarity.
This means you can recruit with a clear development route in mind from day one.
Many of our apprentices go on to secure permanent roles, promotions and long-term career progression within their organisations.
Receive a £1,000 incentive when you recruit an apprentice aged 16–18, or 19–24 with an EHCP or care leaver status.
Employers are exempt from paying National Insurance Contributions for apprentices under 25, provided they earn under the Upper Secondary Threshold.
Training costs are typically 95–100% government funded for non-levy paying employers — making apprenticeships significantly more cost-effective than traditional recruitment.
Apprenticeships improve retention, engagement and progression. You build capability tailored to your business from day one.
We review your role for apprenticeship alignment and suitability.
Support you in refining the job description if needed to attract the right candidates.
We advertise and promote your vacancy across our candidate network.
We screen and shortlist candidates based on your requirements.
We guide you through the onboarding and funding process end-to-end.
We don’t take you out of your role — we develop you within it.
Our programmes are designed for people already in work, helping you build the knowledge, skills and behaviours needed to perform at a higher level. Everything you learn is applied directly to your day-to-day responsibilities, so the impact is immediate, practical and measurable.
From enrolment through to completion, we support both you and your employer to ensure the training delivers real value.
If you are not sure on what course may suit you, funding or how it all works, then get in touch and we can help and support and help you on your journey.